fbpx

WARRANTY POLICY

Clatters offers a one year period of warranty on each built product purchased from our website. The purchase invoice has always to be demonstrated and then included inside the shipped box. The packaging provided is not meant to be a shipping box itself. When shipping back, put everything inside a larger shipping enclosure. Remember to fill the gaps inside with some shock absorbing foam/paper. We are not responsible for improper boxing and shipping damages.

DO NOT FORGET: The purchase invoice has always to be demonstrated and then included inside the shipped box. The packaging provided is not meant to be a shipping box itself. When shipping back, put everything inside a larger shipping enclosure. Remember to fill the gaps inside with some shock absorbing foam/paper.We are not responsible for improper boxing and shipping damages.

DIY KITS​

Clatters does not take responsibility for any damage that you could bring to boards and/or components by choosing to assemble and solder our products by your own. DIY kits are not covered by the above Warranty Policy, but you can always contact us for support and for using our repair service. Before doing that, have a look at our Support for DIYers section on the Support page: you may be able to solve your problem by your own.The packaging provided is not meant to be a shipping box itself. When shipping back, put everything inside a larger shipping enclosure. Remember to fill the gaps inside with some shock absorbing foam/paper. We are not responsible for improper boxing and shipping damages.